Porsche Business Excellence Overview
The client set out ambitious plans to meet their “value creating growth” strategy for 2018. Setting targets for performance improvement against 27 key performance indicators for their network. (We actually measured 123 KPIs). Part of that strategy required hands-on face to face training as well as coaching and mentoring through in-dealer intervention. Our winning proposal was delivered over an 18 month period, meeting each of the demanding Porsche Business Excellence (PBE) requirements.
ROI
Over the life of the programme we detailed the number of actions which were set, how many KPIs they addressed, how many of the actions related to a 'binding KPI' (the original mandated 27 KPIs that were identified as part of the programme) and the US$ value assigned to those actions. The ROI was $35,152,282.00. This equates to each $- action set, having an average value of over $147,000.00. Not every action had a $-value attached to it, in fact, there were only 239 out of 1547 which had a $-value set, so it is highly likely that there was a significantly higher ROI than stated.
